Director of Residence
A Director of Residence ensures that every element of the household reflects the highest standards of care, comfort, and presentation. Serving as the operational leader of a single estate, this professional oversees daily service, staff coordination, and property maintenance — all with discretion and precision.
Working closely with the principal and household staff, the Director of Residence ensures the home functions flawlessly and that every guest experience is exceptional. From vendor management to event preparation, they balance attention to detail with the ability to anticipate needs before they arise.
Expertise includes:
- Day-to-day household management and operations
- Staff scheduling, training, and supervision
- Vendor and maintenance oversight
- Event coordination and guest services
- Budget tracking and household reporting
At Cass & Company, our Directors of Residence deliver the quiet excellence, professionalism, and care that define a truly well-run home.
